Cheese Coordinator

Our Cheese departments offer hundreds of unique cheeses and other delicious items for our customers. This role is a key product knowledge expert within the department, growing sales by proactively approaching customers to engage and share knowledge about the products we sell. You will also ensure the department is presenting the best cheeses in the world, perfectly ripened by coordinating daily work activities and production.

What will I do?

• Assist in coordinating the activities of team members, ensure tasks are prioritized and completed efficiently, and department runs smoothly, educate team members on products and processes in the department, understand how to look up and track financial measures
• Proactively approach and engage with customers like friends to provide incredible service, build meaningful relationships, suggest the perfect products, help locate items, efficiently and accurately fulfill orders
• Expand personal knowledge of relevant products, share passion and knowledge about unique, new, and seasonal offerings, and understand how trends, seasons and holidays affect department financials
• Understand how products look/taste at peak of perfection, ensure use core recipes and techniques to provide a consistent and quality outcome​
• Assist in ordering and inventory processes, utilizing ordering guides to help control inventory and shrink
• Maintain department appearance by unloading deliveries, stocking product, displaying proper signage, ensuring displays are well-merchandised, rotating for freshness, checking for and shrinking outdated product
• Ensure team members properly use equipment and handle products, keep accurate logs, follow food safety and human safety guidelines, and comply with Wegmans Policies and federal and state laws

What will I do?

• Live our values, always help others, and ensure Wegmans remains a great place to work for all
• Assist in coordinating the activities of team members, ensure tasks are prioritized and completed efficiently, and department runs smoothly, educate team members on products and processes in the department, understand how to look up and track financial measures
• Proactively approach and engage with customers like friends to provide incredible service, build meaningful relationships, suggest the perfect products, help locate items, efficiently and accurately fulfill orders
• Expand personal knowledge of relevant products, share passion and knowledge about unique, new, and seasonal offerings, and understand how trends, seasons and holidays affect department financials
• Understand how products look/smell at peak of perfection, ensure use of production guides, job aids, core recipes, and techniques to provide a consistent and quality outcome
• Assist in ordering and inventory processes, utilizing order guides to help control inventory and shrink
• Maintain department appearance by unloading deliveries, stocking product, displaying proper signage, ensuring displays are well-merchandised, rotating for freshness, checking for and shrinking outdated product
• Ensure team members properly use equipment and handle products, keep accurate logs, follow department job aids and food safety, human safety and 5S guidelines, and comply with Wegmans Policies and federal and state laws

Required Qualifications 

• Customer service experience preferably in a food service, restaurant, grocery or retail setting
• Passion for food and people with enthusiasm to learn more about the product

Preferred Qualifications 

• Managerial/supervisory experience
• Experience ordering products and controlling inventory
• Enthusiasm for and knowledge of relevant products and services