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Customer Service Team Leader

Wake Forest, NC
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Schedule: Full time Availability: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Age Requirement: Must be 18 years or older Location: Wake Forest, NC Address: 11051 Ligon Mill Road Job Posting: 09/07/2020 Job Posting End: 10/07/2020 Job ID: R0068335

The grand opening of the new Wake Forest store will be in Spring 2021!

Training and on-boarding will begin in November 2020

We’re looking for passionate people ready to collaborate, develop and be leaders.  You’ll join a dynamic retail environment that’s growing, with new opportunities available every day to enhance your skill set.  You’ll gain a deep understanding of our values, business measures and standards and operations.  If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!

What will I do?

  • Manage employee performance by providing resources, training, feedback and development opportunities
  • Provide Incredible Customer Service to customers and employees alike
  • Help to problem solve operational challenges while maintaining open two-way communication with managers
  • Coordinate activities, prioritize tasks and ensure the operation runs efficiently for your team

Required Qualifications

  • 1 or more years of work experience or a college degree

Preferred Qualifications

  • Computer Skills
  • Experience leading a team
  • Enthusiasm for and knowledge of relevant products

At Wegmans, we believe that if we take care of our people, they’ll take care of our customers.  That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future.

  • Flexibility in scheduling—work-life balance
  • Employee discounts
  • Premium pay on Sundays and holidays

Comprehensive benefits*

  • Quality affordable healthcare coverage
  • Vision coverage
  • Dental coverage
  • Pre-tax spending accounts
  • Life insurance
  • Paid time off
  • Employee assistance program
  • Employee wellness programs
  • 401(k) retirement savings plan
  • Wegmans retirement profit sharing plan
  • Scholarship Program

*Certain eligibility requirements must be satisfied

Note to Applicant:

  • All employee onboarding and training will begin in November 2020, and employees may be required to travel during this time to other Wegmans stores in Virginia and/or North Carolina.
  • Full Time applicants are required to have an open availability Sunday-Saturday, between the operating hours of 6am-12am, unless specified for a position/department.
  • Full Time employees work a minimum of 40 hours/week, in 8-hour intervals including evenings and weekends to meet business needs. Weekend availability is required.
  • Opportunities are for year-round Employment.

As an essential business, we remain open and would love to have you join our team and help to support our communities.

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Jackson - Wegmans employee

Wegmans has great benefits and a true family atmosphere, which makes me feel appreciated and recognized for my hard work.

— Jackson

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