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Security Operations Center Specialist

Rochester, NY
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Full time
Overnight (Including Weekends).
Age Requirement
Must be 18 years or older
Rochester, NY
1500 Brooks Ave
$23 / hour
Job Posting
Job Posting End
Job ID

EARN A BONUS UP TO $1,500! Hiring immediately!

At Wegmans our commitment is to provide incredible service, to which the foundation is ensuring our customers, employees and visitors feel safe and secure while on our grounds. As a Security Operations Center Specialist you will be responsible for taking calls, monitoring Life Safety Systems and managing critical events and emergency situations throughout our store, corporate, distribution and manufacturing facilities. You will be part of a team of professionals who will provide clear, calm and decisive direction while maintaining our high standards and making critical decisions on the spot in order to manage events with the greatest care and respect. If you are an individual who likes to work in a fast-paced environment with high expectations, diverse assignments and a collaborative team, this could be the role for you!

What will I do?

  • Coordinate the response for a variety of people safety situations and events that impact our business
  • Detect and communicate to key business areas regarding threats to the company and its employees, including extreme weather conditions, political instability, crime, terror, infrastructure failures, etc.
  • Analyze critical event data to determine the cause and trends; recommend corrective action
  • Think through situations, ask pertinent questions, solicit factual information, eliminate misinformation and ambiguity and solve problems on the fly
  • Take the lead in time-sensitive and complex situations that require decisive action by providing clear, calm and concise direction
  • Anticipate collateral issues in an event, taking the appropriate steps to mitigate those issues or notify others that can help
  • Provide as-needed support for various security operations, crisis response and business continuity functions
  • Prioritize incoming workload while maintaining a focus on people safety and security
  • Build relationships with key vendors, store and facility maintenance teams to provide incredible customer service

Required Qualifications:

  • 2 or more years of related work experience
  • Ability to problem solve, make accurate/timely decisions, and multitask in a fast-paced environment
  • System aptitude; ability to quickly learn and adapt to new computer-based applications
  • Strong written and verbal communication skills

Preferred Qualifications:

  • Experience handling complex, time-sensitive situations
  • Bachelor’s degree in related field

At Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future.

  • Flexibility in scheduling—work-life balance
  • Employee discounts
  • Premium pay on Sundays and holidays

Comprehensive benefits*

  • Quality affordable healthcare coverage
  • Vision coverage
  • Dental coverage (Available to Full-time only)
  • Pre-tax spending accounts
  • Life insurance
  • Paid time off
  • Employee assistance program
  • Employee wellness programs
  • 401(k) retirement savings plan
  • Wegmans retirement profit sharing plan
  • Scholarship Program

*Certain eligibility requirements must be satisfied

For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Headshot of Jackson

Wegmans has great benefits and a true family atmosphere, which makes me feel appreciated and recognized for my hard work.

— Jackson

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